Legal
How cancellations and refunds work for COOPXL services.
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COOPXL is committed to providing exceptional service in a timely manner. Unfortunately, when a customer cancels without giving enough notice, it prevents another customer from being served. No-shows and late cancellations impact service quality and customers who show up on time. For these reasons, COOPXL has implemented a cancellation policy that will be strictly observed.
Please review this policy carefully before registering or paying for a service. By completing registration and payment, you agree to these cancellation and refund terms.
Your registration is complete when we receive your full payment. Payments can be made online or in person. We do not reserve services without payment. An online confirmation email will be sent to you at the time of registration and payment. This email serves as confirmation of your registration.
Cancellation requests may be submitted by phone, email, online, or in person. Refunds will be processed using the original form of payment. If you have any questions or concerns about our cancellation policy, please contact us at ops@coopxl.com or WhatsApp 01111788511.
The refund request must not exceed 14 days from the date of payment. If the refund request is accepted, the full paid amount will be returned to your account within 14 working days.
Need help
Contact COOPXL at ops@coopxl.com or WhatsApp 01111788511.
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